Shipping policy
Shipping Policy
At Mypiratemug™, we work to ensure that your order arrives safely and in the shortest possible time, regardless of the country from which you make your purchase.
Order processing
All orders are processed within 1 to 3 business days from payment confirmation.
Orders placed during weekends or holidays will be processed on the next business day.
During periods of high demand or special promotions, processing times may be slightly extended.
Shipping and delivery times
We ship worldwide.
The estimated delivery time is 5 to 7 business days from the moment the order has been shipped.
Therefore, the total estimated time to receive your order is approximately 6 to 10 business days (including preparation and shipping).
Delivery times are estimates and may vary depending on:
the destination country or region
customs processes
logistical or carrier conditions
circumstances beyond our control
International shipping
For orders shipped outside the country of origin of the shipment, the package may be subject to:
taxes
duties
customs fees
These charges are established by the authorities of the destination country and will be the responsibility of the customer.
Order tracking
Once your order has been shipped, you will receive an email with the tracking number, which will allow you to check the status of your shipment at any time.
Deliveries and responsibility
It is the responsibility of the customer to provide a correct and complete shipping address when placing the order.
Once the order has been delivered to the carrier and marked as delivered according to the tracking system, Mypiratemug™ is not responsible for losses, theft or misplacement after delivery.
Delays or incidents
If your order has any delay or issue, you can contact us and we will do our best to help you check the status of the shipment with the corresponding carrier.
Contact
For any questions related to shipping, you can contact our team at:
We will be happy to help you.